Delivery & Collection

Frequently Asked Questions

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  Is there a charge for delivery?

  Small orders and orders to outlying postcodes may incur a delivery charge.
  Any charges will be confirmed at the time of order.

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  What’s your minimum order quantity?

  Our minimum order value for delivery is £250.
  Smaller orders of high pressure laminates will be accepted. These will be rolled and boxed, which will incur a handling charge.

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  Can I collect?

  Yes, any of our locations (Head Office excepted) offer a collection service. If you call us in advance, we will endeavour to pick your order to minimise waiting times.

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  How long will it take for my order to reach me?

  Depending on where you’re located, most stock orders are delivered within 24-48 hours.
  Please see the delivery schedule for more information.

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  What days do you deliver to my area?

  To see what days we run deliveries to your area, enter your postcode into our delivery tool

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  What access do you need for deliveries?

  We use light goods vehicles for our deliveries.

  If you have a height restriction of over 9ft, or any other restrictions to your access, please advise us at the point of order.

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  I don’t have mechanical offload, can you help?

  Our vehicles do not have mechanical offload facilities as standard. If you require this type of assistance with offloading we can arrange an alternative, but please be aware that an additional charge will be incurred

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  Can you deliver outside of normal opening hours?

  Dependent on the size and frequency of the special delivery service requested, we are happy to discuss your requirements. We currently operate a number of out of hours deliveries to some of our larger customers.