Customer Charter

We aim to be the supplier of choice through exceptional customer service and delivery of best in class timber solutions.

We would welcome your suggestions on how we can improve our service and we will do everything we can to assist or resolve your concerns.

Our dedicated Customer Services department can be contacted at customerservice@timbmet.com or call  (01865) 860306

Our customer service charter is available to download below.

Timbmet Customer Service Charter_April 2014